Let our cooperation start with sample making
You will find us the only supplier who can give you quality assurance and delivery assurance. Purchasing from China can be risky, and we know that you are worried that you might not get what you paid for or might not even get your goods after you have paid.
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1. Delivery Time - We deeply know that your time is valuable!
- If we are 1 week delayed - Offer you 1% coupon
- If we are 2 week delayed - Offer you 2% coupon
- If we are 3 week delayed - Offer you 3% coupon
- If we are 4 week delayed - Offer you 4% coupon
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2. Trade Assurance - Your Money is Guaranteed!!!
Trading through Trade Assurance Order would be the safest option. Customer pays to the Platform first, after we show related documents showing that we have shipped the goods, than the supplier can withdraw the money. After a month the customer receives the goods, and it is not same as discussed, than you can apply for refund.
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3. Communication is a KEY!
Maybe most suppliers can be good in written English, using a translation APP. But not all suppliers can speak fluent English on the phone with you! And not all suppliers can answer your phone call in the middle of the night if you have an urgent matter. But we can, we have a team with very good communication skills, fluent speaking English.
Good communication is time and money saving!
Frequently Asked Questions (FAQ)
Q1: How do you handle production delays?
We offer a transparent coupon compensation system. If delivery is delayed by 1 to 4 weeks, we provide a 1% to 4% discount coupon respectively to value your time.
Q2: Is my payment secure when purchasing from you?
Yes, we support Trade Assurance orders. Your payment is held by the platform and only released to us once we provide proof of shipment, ensuring your money is safe.
Q3: Can we start with a sample before placing a bulk order?
Absolutely. We encourage starting our cooperation with sample making to ensure the quality meets your requirements before proceeding to mass production.
Q4: How proficient is your team in communication?
Our team consists of fluent English speakers who can communicate via phone or messaging 24/7 for urgent matters, ensuring no details are lost in translation.
Q5: What components are included in a standard golf set?
A standard set typically includes the head, steel shaft, rubber or PU grip, and a matching headcover.
Q6: What options are available for shaft lengths and grips?
We offer standard lengths ranging from 33" to 36" and various grip sizes (1.0, 2.0, 3.0) in both rubber and PU materials.